WHEN YOU VISIT OUR SITE
This data is collected and processed for the purpose of allowing the use of our website (establishing a connection), ensuring system security and stability in the long term and allowing our Internet offering to be optimized, as well as for internal statistical purposes. The aforementioned information is not linked to or stored with personal data. Only in the event of an attack on the website’s network infrastructure or in case of a suspicion of unauthorized or abusive use of the website, the IP address will be evaluated for clarification and defense purposes and, if necessary, used for identification purposes in criminal proceedings and for civil and criminal proceedings against the users concerned.
WHEN SIGNING UP FOR THE PROXY DASHBOARD
You can sign up on for Proxy Dashboard access for free. You must provide the following information when registering: E-mail address The e-mail address and all other personal data you provide in connection with the trial account will be used solely to provide you with our proxy services and related functionalities. You can object to this data processing at any time (contact details see below), but you will then no longer receive access to your proxy dashboard account.
DISCLOSURE OF DATA TO THIRD PARTIES
We will only pass on your personal data if you have given your express consent, if there is a legal obligation to do so, or if it is necessary for the enforcement of our rights, in particular to assert claims arising out of the contractual relationship. In addition, we will pass on your data to third parties as far as it is necessary for the use of the website and the execution of the contract, namely the provision of the services you require and the analysis of your user behaviour. The use of the data forwarded for this purpose by third parties is strictly limited to the stated purposes. The website is being hosted by Google Cloud servers.
TRANSMISSION OF PERSONAL DATA ABROAD
Among other things, cookies help us to make your visit to our website easier, more pleasant and more meaningful. Cookies are information files that your web browser automatically stores on your computer’s hard drive when you visit our website. Cookies neither damage the hard disk of your computer nor do they transmit your personal data to us. Most Internet browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or that a warning message will always appear when a new cookie arrives. For more information, please check the settings of your browser. However, deactivating cookies may prevent you from using all the features of our dashboard.
PROCESSING OF CUSTOMER DATA
We collect information about our customers. In particular, we record the contact details of the contact persons at these customers. The customer data is stored in digital form with Stripe. Stripe is an American financial services and software as a service company headquartered in San Francisco, California, United States. The data stored in Stripe is used to manage the customer relationship, for the customer history, for lead management for billing of operational services, for automated customer information, for alerting customers in the event of technical problems or necessary technical adjustments, and in some cases also for inviting customers to technical occasions or events. The data will only be passed on to third parties if it is necessary for the provision of the services requested by the customer. Our billing process is integrated with Stripe and uses the automated, recurring billing and invoicing feature. It is a PCI-compliant service, so all payment method information is stored with Stripe. We use Google Fonts on our website for the representation of external fonts provided by Google (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland). For this purpose, your browser has to establish a direct connection to the Google servers in the USA. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our website. Further information about handling user data, can be found at https://www.google.com/policies/privacy/.
RIGHT TO INFORMATION, DELETION, AND CORRECTION
You have the right to obtain information on the personal data that we store about you on request free of charge. In addition, you have the right to correct inaccurate data and the right to delete your personal data, as long as there is no legal retention duty or act of permission that allows us to process such data. You also have the right to demand the release of the data you have given us (right to data portability). On request, we will also forward the data to a third party of your choice. You have the right to receive the data in a common file format. For the aforementioned purposes, you can contact us via the e-mail address email@example.com. We may, at our discretion, require proof of identity to process your request. Apart from that you have the right to complain to a data protection authority at any time.
We only store personal information for as long as it is necessary to use the above tracking advertising and analysis services within the scope of our legitimate interest; to carry out services that you requested or to which you have given your consent to the extent specified above. Contract data is kept longer by us, as this is required by statutory storage requirements. Retention requirements that oblige us to keep data arise from accounting and tax regulations. According to these regulations, business communications, closed contracts and accounting documents must be kept for up to 10 years. As far as we no longer need this data to carry out the services for you, the data will be blocked. This means that the data may then only be used for accounting and for tax purposes.
We take reasonable technical and organisational security measures that we deem appropriate in order to protect your stored data from being manipulated, fully or partially lost, or accessed by unauthorised third parties. Our security measures are adapted continually in line with technological developments. We also take internal data privacy very seriously. Our employees and the service providers commissioned by us are obliged to maintain secrecy and comply with the provisions of data protection law. In addition, they are granted access to personal data only insofar as this is necessary.
If you have any questions about data protection on our website, would like to receive information or request the deletion of your data, please contact us by sending an e-mail to firstname.lastname@example.org